General Terms and Conditions

General terms and conditions

General Terms and Conditions (Version 2024)

Leaflet European Commission

Customer information on payment services for consumers

Gegenüberstellung Allgemeine Informationen zu Zahlungsdienstleistungen für Verbraucher (Fassung 2015 und Fassung 2025)

Allgemeine Informationen zu Zahlungsdienstleistungen für Verbraucher (Fassung 15.10.2025)

Savings - Annex to the General Terms and Conditions

Conditions for the savings deposit business_version 01.01.2025

Conditions for the savings deposit business (version 2024 - valid for contracts concluded by 31 December 2024)

Special conditions for VakifBank savings_version 01.01.2025.
Special conditions for VakifBank savings (version 2024 - valid for contracts concluded by 31 December 2024)

Time Deposits - Annex to the General Terms and Conditions

Special conditions for term deposits_version 01.01.2025

Special conditions for term deposits (version 2024 - valid for contracts concluded by 31 December 2024)

Customer information

Common Reporting Standard Act (GMSG)

Data protection information according to GMSG

Customer information for new customers Withholding tax deduction due to limited tax liability

Fee information for consumer accounts

Prices and conditions_Private_salary_account

Glossary pursuant to the Consumer Payment Account Act (VZKG)