General Terms and Conditions

General Terms and Conditions

General Terms and Conditions (Version 2024)

Fact sheet European Commission

General Terms and Conditions (comparison)

Comparison of the General Terms and Conditions (version 2024)

Customer information on payment services for consumers

General information on payment services (2015 version)

Subscription cards - Appendix to the General Terms and Conditions

Special conditions for subscription cards (2015 version)

Electronic Banking - Appendix to the General Terms and Conditions

Conditions for electronic banking services (2015 version) 

Saving - Appendix to the General Terms and Conditions

Conditions for the savings deposit business_version 01.01.2025

Conditions for the savings deposit business (version 2024 - valid for contracts concluded by 31 December 2024)

Comparison of conditions for the savings deposit business (2022 version)

Special conditions for VakifBank savings_version 01.01.2025.
Special conditions for VakifBank savings (version 2024 - valid for contracts concluded by 31 December 2024)

Term deposits - Appendix to the General Terms and Conditions

Special conditions for term deposits_version 01.01.2025

Special conditions for term deposits (version 2024 - valid for contracts concluded by 31 December 2024)

Customer information

Common Reporting Standard Act (GMSG)

Data protection information according to GMSG

Customer information for new customers Capital gains tax deduction due to limited tax liability

Fee information for consumer accounts

Prices and conditions_Private_salary_account

Glossary in accordance with the Consumer Payment Account Act (VZKG)